Things you might want to know
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Is this therapy or counselling?
No. Us Together is a structured psychological practice, not a clinical or medical service. It doesn’t diagnose or treat mental health conditions. If you’re living with one, this work can sit alongside your care. It doesn’t replace it.
Who is it for?
Adults who overthink, go round in circles, or are facing a personal or career change and want to think it through with some structure. Most people are still getting on with life, but something keeps coming back.
When isn’t it the right fit?
It isn’t the right service if you’re currently thinking about ending your life and have plans to, if you’re experiencing psychosis or mania, if you need medical care for an eating disorder or for drug or alcohol dependence, if you need specialist trauma support, or if you’re living with abuse or coercive control. It’s also only for adults aged 18 and over. In any of these situations I’ll help point you to the right support.
Do you work with people outside the UK?
Yes. Sessions are online, and times cover both UK and US time zones.
Do I need to know anything about psychology or philosophy?
No. Ideas come in plain words, when they help.
What happens in the free conversation?
We talk about what’s going on and whether this work fits. There’s no obligation and no sales pitch.
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How long is a session, and what does it cost?
60 minutes, online. £80 for a single session, or £450 for a block of six.
How many sessions will I need?
Usually between six and twelve. We agree the number together and plan the ending from the start.
What happens between sessions?
You’ll get an email with blank workbook pages for anything we covered. They’re yours to keep. You might also try something small before the next session.
Are sessions recorded?
No. Sessions aren’t recorded or transcribed. I keep brief written notes, identified by initials or a code, held securely and kept for seven years from our last contact.
What do I need for a session?
A private, quiet space, a working internet connection, a camera and a microphone.
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What if I need to cancel?
You can cancel or move a session without charge with at least 48 hours’ notice. Later cancellations and missed sessions are charged in full, though exceptions are made in an emergency.
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Is what I say confidential?
Yes, with limits. Information may be shared without your consent only where there’s a serious risk of harm to you or someone else, where a child or vulnerable adult is at risk, where a court orders it, or where the law requires it. Wherever it’s safe to, I’ll talk to you first. Full details are in the Terms and Conditions of Service.
How is my data handled?
Everything is set out in the Privacy Policy and the Terms and Conditions of Service.
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What if I’m unhappy with something?
Raise it in a session or write to concerns@ustogether.co.uk. You’ll get an acknowledgement within five working days and a full response within twenty.
These are the questions most people ask before getting in touch. If yours isn’t here, ask it in the free conversation.
Still have a question? Email us@ustogether.co.uk

